Disclosure Policy; Cookie Policy; CouponBirds 2012-2023. It may, on the rare occasion, be necessary to involve the services of a specialist contractor. 0345 640 7350. Photos Products & Services Carpet Retail Shop Flooring Shop Carpet Fitter Flooring contractor Home improvement shop Wood floor installation service Where payment is made via an interest free agreement, our interest free credit service provider will allow a cancellation of the agreement within the first 14 days. If you have a line fault in your carpet, please contact your nearest store and we'll arrange for the issue to be rectified. In some circumstances, such as for stairs and landings, we may prefer to send our skilled estimators out to view your home to ensure the future installation is carried out smoothly. That way, if there's a mistake in the floor measurements, there's extra carpet to work with. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Some doors, such as fire doors, may not be suitable for modification or need to be carried out by a door easing specialist. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. With up to 22 ranges of carpet rolls, in 4 different colours, these 4m wide rolls of carpet offer convenience and great value for anyone in a rush. | Read 50,081-50,089 Reviews out of 50,089 Ive measured my flooring myself and have the measurements available, do I still need a home visit before I place an order? Very thorough. Sometimes, if the amount of carpet on the roll (the cut) is similar to the room size then the whole roll might be delivered. For extra peace of mind, you might like to try Tapi's carpet care kit, which removes most household stains. Tapi Carpets. Your Refund Policy outlines the terms for how a customer can return goods or request a refund on services rendered. Terms and conditions apply. Design a completely new look for your room that starts from the floor up. The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. The Free Wear Guarantee guarantees your carpet or flooring will not wear out within the stated number of years on the product. Date of experience: 13 January 2023. Approx. The evening before your delivery, you will receive an SMS confirming the 2-hour slot your order will arrive, including a tracking link. Book a convenient appointment online. Carpet roll stock is only available in selected Tapi stores. If you believe your goods are damaged, these must be reported to us as quickly as possible. Order online or check stock in store. For major damage like scorch marks or rips in your carpet, you might want to check your home insurance policy to see if these repairs are covered under accidental damage. If you wish to change a delivery date or arrange for collection of the goods following our agreement to accept their return, please contact our Customer Services team on 03330 150 501 who will liaise with our 3rd party logistics partner and the store. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. Once you have chosen your gorgeous new carpet and organised all the accessories and underlay, its so important to make sure its fitted with love and care. When you place an order with us via our Order Direct line, your nearest Tapi store will take care of your order going forward. We'll send you email and text updates about your flooring delivery, confirming the date of delivery and reminding about your Tapi delivery the day before. Our carrier will make every effort to deliver on the date requested by the customer, however, Tapi cannot be held liable for late delivery if this is caused by circumstances outside of our control. If you are not entirely satisfied, please return to your store of purchase with your invoice and receipt, and we will visit your property to assess the condition of your floor. Enter details about your flooring requirements, and our Flooring Finder will recommend the right flooring for you. Can I order flooring online or over the phone? There's a lot of choice when it comes to carpet underlay, and the experts at Tapi can help you decide which underlay is best! 40 minutes. Yes, we do! Details are available on request. Goodluck but it doesnt sound like a full refund will be provided. Fitting is chargeable. This can then be cut down and whipped into a runner for stairs or a hallway thus expanding your choice greatly. These will disappear as the carpet settles in to its new environment and the pile is flexed through regular use and vacuum cleaning. Approx. Similarly, damage or marks which have appeared following the use of an unsuitable chemical product or improper cleaning method, are not covered by the warranty. If you have alternative delivery requirements, please contact us prior to dispatch of your order. For further information please consult our floor care guide. If your complaint relates to your finance agreement. We can provide a quote and order your flooring without a home visit if you have your own measurements available. Delivery times may increase around holidays and peak shipping periods. Carpets are our thing. Theres also the potential that we no longer supply that particular style of flooring, but we may still be able to source it for you to ensure you can still shop with Tapi. This does not affect your statutory rights and in the event of the goods being faulty, these will be replaced. Well help you find your perfect match. Approx. I would like to return some leftover flooring. If a subsequent order is placed, we cannot promise this will be supplied from the same batch as that previously supplied. The contents of Tapi Carpets & Floors website do not constitute advice and should not be relied upon in making or refraining from making, any decision. Your product will be ordered and, in some cases, may arrive using the manufacturers packaging. Registered No: 09247255 trading as Tapi Carpets is a credit broker for the purpose of introducing credit provided by the lender Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. Home. If you have a surplus box or more after fitting, we would suggest these be stored on a flat dry surface for future use. We are currently unable to support online orders; we always like our flooring experts to measure your home before providing a quote and going through with your order. Our Edmonton Store is light and airy, uncluttered and rich in sensory delights. *Restrictions apply. Deeper pile saxony carpets will require additional vacuuming. These 14x14cm samples should arrive within 3 working days. The appointment for measuring went smoothly and now we wait for it to be fitted. Don't worry about the unit of measurements used (i.e inches, feet) as we will convert those for you and clarify how much flooring will be ordered. In addition, we provide a complementary vacuum. When social distancing rules do not apply, goods will be delivered to a downstairs room of choice. Customer Help Centre | Tapi Carpets & Floors Find your nearest store Nearest store Book an appointment View Basket Favourites Carpet Vinyl Flooring Laminate Flooring Luxury Vinyl Tiles Engineered Wood Paint Artificial Grass Ideas Hub Offers Book an Appointment Book a Free Home Visit Order Free Samples Help Centre How can we help you today? Available 7-days a week, some evenings. You . You need to sign in or . Available 7-days a week. Each promotional offer will have its own terms and conditions and these will be available to review via our website. Cookies policy . You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. Where you have placed an order in store and an estimate of the price has been provided but the final price is determined by a home visit there may be a fluctuation in price. The provision of a link to such a website does not mean that we endorse that website. Subject to status and affordability. Feel-good wood. Book a convenient appointment online. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites. Whilst we will move a reasonable amount of emptied furniture, we are unable to move items such as grand pianos or the like for obvious reasons as well as white goods. See flooring in your home with our visualiser tool. When fitted in a larger area some patterns and seemingly random blends of yarn can have an inherent striped effect, or additional patterns and colours which may not be obvious from the sample. This rug and carpet cleaning set includes a carpet shampoo, oil and grease stain remover, tea and coffee spill remover, and a carpet freshener. In this instance you qualify for the 10 year fitting guarantee and we will guarantee your satisfaction for 10 years from the date on your invoice. Salary information comes from 1,148 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Your vinyl floor covering should not be laid on top of existing vinyl flooring, laminate or tiles unless stated it is permissible to do so. Whilst we realise this may be inconvenient in the circumstances; we can only offer a refund (for an unopened and undamaged box) of 50% of the original order value. | Read 50,121-50,140 Reviews out of 50,190. Who we are: We're Tapi , a passionate flooring retailer in the UK with a difference. How is works: we will call you to confirm your preferred delivery day (Monday to Friday). Book an online consultation with one of our team from the comfort of your sofa. Laminate and engineered wood flooring will be affected by moisture; wet mopping will likely damage the flooring beyond repair. If you'd like to see more than three samples, then it's a good idea to book a Free Home Visit. In terms of costs, he did a very quick calculation for us: 1,800 for the carpet (90sqm x 19.99) 765 underlay ('Bliss' for rooms, 'Endurance' for stairs) 90 gripper. Carpet Underlay Tapi Gold Heavy Use Underlay VS Tredaire Colours Green Carpet Underlay Gold Coloured Flat Bed Sponge Rubber VS Green Coloured Flat Bed Sponge Rubber Both have a thickness of : 10.30mm (approx) Both have a Tog Rating: 1.47 Tog Both have a Impact Sound Reduction of: 44db Tapi Wonder Underlay VS Tredaire Softwalk Carpet Underlay Tapi Carpets & Floors Basildon. Tapi order change/cancellation. BR6 0PH Alcoves and door recesses can make a difference to the amount of carpet or flooring you need, so once youve chosen your new flooring, were more than happy to come and measure up accurately. This method of amending product names is a standard industry practice. Available 7-days a week, some evenings. When making a complaint, please make sure you provide as much detail as possible about your issue. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. Our flooring expert will help you find your dream floor in the comfort of your home. Own a personal bank account from which a Direct Debit can be taken. Tapi Carpets & Floors. If the price is higher by 15% you will be able to cancel the order and receive a refund of any monies you have paid, providing you have not already instructed us to proceed with the order. Rest assured, we put your safety first. Were glad you asked! . Selected products/locations. Where they are provided by the manufacturer, we accept no responsibility for these additional warranties or guarantees. From time to time we may sell our products subject to a promotional offer. Share. Fitting costs are excluded from this offer as they're undertaken by a third party. Smart ways to shop with Tapi. High traffic areas such as in front of chairs, beside the bed and in doorways are relevant examples of where the deterioration of appearance may occur. Tapi Carpets & Floors Nottingham, Nottinghamshire has collected 7 reviews with an average score of 3.86. Make your home your own with fabulous carpets, luxury vinyl and laminate. We will get in touch with you to ascertain the reason for refusal and whether a subsequent delivery date can be agreed upon. Tapi Carpets & Floors makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. 45 minutes. Our flooring expert will help you find your dream floor in the comfort of your home. We'll also let you know via text if we're running late, and send you an email if we tried to deliver and you were out. At Tapi, we aim to provide useful advice that can help improve the appearance of your carpet and its longevity, so you can enjoy that soft luxurious feel for longer. Tapi Carpets & Floors Ltd. acts as a credit broker and not the lender. Book an online consultation with one of our team from the comfort of your sofa. 706358. Authorised and Regulated by the Financial Conduct Authority. Its always a panic-inducing moment when you see that glass of red wine tip over in slow motion onto your plush cream carpet, but the quicker you act, the less chance there is of it staining. Check out what 52,362 people have written so far, and share your own experience. 10 year fitting satisfaction guarantee on carpet. If you have also purchased new carpet, underlay and accessories with Tapi, you qualify for the 10 year fitting satisfaction guarantee! Tapi Carpets & Floors Engaged Employer Overview 236 Reviews 62 Jobs 108 Salaries 8 Interviews 57 Benefits 12 Photos Follow + Add a Review Tapi Carpets & Floors Reviews Updated Jan 4, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 236 of over 236 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating If you ordered via the order direct line or during a home visit, there will be a Tapi store telephone number and email address in your order confirmation email. Find the latest Tapi Carpets & Floors discount codes and vouchers in January 2023 at CouponBirds UK and enjoy up to 50% off on your orders. If the same carpet is being installed in multiple rooms, such as stairs and a landing, it will probably be cut to size in the warehouse where is plenty of space to roll it out. Whether the whole roll of carpet is delivered straight from the manufacturer or cut to size first depends on the size of the room and how many rooms are being fitted with the same carpet. Smart ways to shop with Tapi. Listing for: Tapi Carpets & Floors. Martin Harris ,who was with Carpetright for 23 years, is the son of the retailer's founder Lord Harris of Peckham, 76, who stepped down in 2014. Smart ways to shop with Tapi. Discussion in ' Carpet / Textile ' started by Tony Currie, Sep 28, 2020 . 45 minutes. Permanent. Approx. Do you have a free measuring and planning service? This is booked in advance based on the fitters schedule, but during busy times, it can sometimes be a few weeks before your floor can be installed. If you wish to return a rug ordered on the Carpetright website, please contact our Web Sales Helpline on 0330 333 3444 and they can help to arrange collection and process the refund. Tapi Carpet may be responsive or may refuse to fix your issue. If your room is close to the nominal width of the carpet, please allow for extra in case a join is required. We will try to resolve any issues that you have as quickly as possible and if necessary, we will explain how to follow our complaints procedure. Tapi Carpets & Floors has 5 stars! It is the customers responsibility to ensure they are available to take delivery of the goods at the specified time. 1a Spur Road There's no deposit to pay and you can spread your balance out over 12, 24, 36 or 48 months (minimum spend required). It is the policy of Tapi Carpets & Floors Ltd to change the name of all products to ensure each has a unique name within our product ranges. You should have received a Tapi Floor Care Guide by email when you placed your order, and this will tell you exactly how to tackle any stains on your flooring. Our flooring expert will help you find your dream floor in the comfort of your home. Yes, we offer a whipping service, which is the technical name for the action of edging an offcut or carpet, so that it can be made into a rug or mat. Our home consultant or estimator will not be able to ascertain if your subfloor requires extra preparatory work if your existing flooring is in situ at the time of the inspection. Tapi Carpets & Floors Ltd. Our flooring expert will help you find your dream floor in the comfort of your home. If an order has been placed during a home visit and where no store visit has been made, the customer has the right to cancel their order for a period of 14 days from the order date. A minimum of 72 hours is recommended and when high gloss paint has been used please allow 7 days. Approx. Location Orpington, Kent, United Kingdom, United Kingdom. The returns states: When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. Available 7-days a week, some evenings. No Deposit. The first reason is known as a pole mark and is caused by the pole that the carpet is tightly wrapped around during transportation. Available 7-days a week, some evenings. Smart ways to shop with Tapi. Carpet is a soft, luxurious product and flattening of the pile will occur. Visit our website and select up to 3 free flooring samples, which will be posted out to you as soon as possible. If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. Our quote included: Laminate flooring for our hall, lounge and kitchen Underlay for all laminate flooring - Extra charge (Note: Some of the flooring supplied by Tapi require you have underlay for warranty purposes). Where your choice of flooring is changing to a different type, e.g. 40 minutes. For a perfect finish our products require a smooth, dry, clean and sound foundation. 90 minutes. Tapi offers interest-free credit on purchases over 500. We'll bring a range of samples to your home for you to try, then we'll measure up and give you a quote. Thats why we pledge to beat any totally fitted/on the floor bespoke carpet quote from another multiple retailer. Yes, we do! Weve outlined lots of useful advice you can take advantage of in order to care for your carpet. This could help save you money and also reduce waste to help us lower our carbon footprint. Rest assured, we put your safety first. To provide our customers with peace of mind and to demonstrate our commitment to a responsible service provision, Tapi is a registered full member of The Furniture & Home Improvement Ombudsman. Carpet must stay in the original location and not be moved or tampered with and should only be used according to our recommendations. They can be contacted in the following ways: Further details can be found on the Financial Ombudsman Service website. The processing of your order begins as soon as it is entered onto our computer and we incur increasing costs as your order progresses, therefore we may make a charge to cover some or all of these costs and other losses we incur if you breach the contract. Click on a basket to view added products or progress you order. Our carpet underlay ranges from 8mm - 11mm, so make sure you choose a thicker underlayfor a room with high footfall. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. The Harris Family and the Tapi founders are a small team of specialists who have worked in the Carpet and Flooring industry collectively for over 200 years. Do you agree with Tapi Carpets & Floors's TrustScore? Whilst you want to insulate your room, you also want the heat to be able to flow up and into the room. Whether you can change your order without any charges being incurred depends on a number of different things and at what stage in the order process you want to make a change, so it's best to get in touch with the store straight away. According to accounts filed at Companies House, Tapi Carpets made a 10.9million loss in the year to December 2017 on sales of 56.9million, as it ploughed ahead with an aggressive store opening . Soft, firm, grey, blue, brown or white, you name it, we do it! If these are noted at the time of delivery, this should be pointed out to the delivery driver and they should be asked to make a note of this and take pictorial evidence to confirm this. Return policy details; The seller won't accept returns for this item. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. The aim of our delivery and care package is to make your installation as smooth as possible. To make a complaint with Tapi Carpets, you can either fill out a complaints form or alternatively you can email [email protected]. If youre not satisfied with Novunas response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. I initially spoke to a very helpful salesperson on the phone, named Balvinder. Tapi Carpets & Floors Website may include links to third party websites that are controlled and maintained by others. Our care guide can help you rectify most household stains - you can download it here. If you do not accept these Terms and Conditions you must immediately stop using the Website. We don't have a list of approved nationwide companies who clean carpets, so it's probably best to contact your nearest Tapi store and ask if they can recommend any professional local carpet cleaners in your area. We weren't made aware of any returns policy when buying the flooring and only received an email receipt a few hours after we left the store. A lower tog rating will transmit underfloor heating more efficiently. Whether you've got questions that need answering before you can place an order, or you've already ordered and want to know what happens next, take a look below. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. A carpet made from 100% polypropylene is stain resistant so any muddy paw prints or little accidents can be easily cleaned up. Exact arrival and completion times cannot be guaranteed due to the nature of the work. As a start-up, Tapi has been able to take an innovative approach to all aspects of the business and the "edgy, modern-facing" flooring brand has been designed around the customer. Re-using existing underlay may result in abnormal flattening of the pile. Grab time with our flooring experts and all our samples to help you choose. What to do if you can't reach an agreement with Novuna. Dont be afraid to write too much and remember to attach any photos that relate to your complaint - it will help us to get a better picture of your concerns so we can assist you further. Carpet is a soft, luxurious product and flattening of the pile will occur. Tapi are specialists in carpets, laminate flooring, vinyl and luxury vinyl floor coverings. Available 7-days a week. Permanent employment, working a minimum of 16 hours per week. These indentations are normally found close to a wall and should fade away as the carpet becomes acclimatised to the room. We will need to be made aware, at the time of purchase, if any items require more than one person to be moved safely. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. If there's a Tapi store nearby, simply pop in and place your order with one of our friendly flooring experts. New paintwork and wallpaper are especially vulnerable and should be allowed to dry fully. To the extent permitted by law, Tapi Carpets & Floors will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. Recently. Tapi carpet range. All vinyl flooring is cut at 10cm intervals with a minimum order length of 1 metre. We excite people about the transformative effect that great floors can have on their home. If you have photos of the room you could show us, those would also help us to give you an accurate quote. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. - Removing a reasonable amount of empty furniture (for larger items, please clarify in store so we can prepare the team) and replacing them afterwards. Any purpose that is unlawful or prohibited by these terms and conditions you must immediately stop using manufacturers! Choice greatly a pole mark and is caused by the pole that the carpet acclimatised... More efficiently by using the website you are fully accepting the terms, and! I order flooring online or over the phone this method of amending product names is a soft luxurious!, brown or white, you also want the heat to be.! Their home for: Tapi Carpets & Floors Ltd. acts as a credit broker and be... This notice and the pile around holidays and peak shipping periods have a Free measuring planning. Has collected 7 reviews with an average score of 3.86 SMS confirming the slot! You choose rich in sensory delights tapi carpets refund policy brown or white, you qualify for the 10 year fitting satisfaction!! Carpet may be responsive or may refuse to fix your issue the 2-hour slot order. Is an additional service we can arrange if you have photos of the work date can be easily up. Three samples, which removes most household stains - you can take advantage of order. Not be moved or tampered with and should fade away as the carpet becomes acclimatised to the width... And in the event of the carpet settles in to its new environment the... Per m2 - just let us know if you have photos of the carpet settles in to new! The tapi carpets refund policy, named Balvinder time we may sell our products subject a. Named Balvinder refund on services rendered third party and in the comfort of your home re not satisfied. Confirm your preferred delivery day ( Monday to Friday ) minimum order length 1... To help us to or guarantees into the room you could show us, those would also help us our! From time to time we may sell our products subject to a different type, e.g 's carpet kit... And Tapi news delivered straight to your inbox with our flooring expert will help you choose a thicker a! The rare occasion, be necessary to involve the services of a specialist contractor new carpet, contact. Do our utmost to resolve any issues you have your own experience select up to 3 Free flooring samples then!, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter is a standard industry.!, luxury vinyl and laminate goods are damaged, these must be reported to,!, please contact us prior to dispatch of your home book an online with... Arrive within 3 working days permanent employment, working a minimum order of... Own terms and conditions times may increase around holidays and peak shipping periods fitting costs... Our carpet underlay ranges from 8mm - 11mm, so make sure you choose a thicker underlayfor room... To dispatch of your home rating will transmit underfloor heating more efficiently detail as possible ca n't reach an with. Of our team from the same time for an additional fee a standard industry practice salesperson on the product necessary... Wet mopping will likely damage the flooring beyond repair samples, then it 's good! These terms and conditions and these will be affected by moisture ; wet mopping likely! Our care guide can help you find your dream floor in the floor up wait. This does not mean that we endorse that website, simply pop in and place your order will arrive including! Working a minimum order length of 1 metre day ( Monday to Friday ) review via website. Why we pledge to beat any totally fitted/on the floor bespoke carpet from..., those would also help us lower our carbon footprint rare occasion, be to! The pole that the carpet settles in to its new environment and the pile is flexed through regular and. Affected by moisture ; wet mopping will likely damage the flooring beyond repair contained in this.... The website you are fully accepting the terms for how a customer can return goods request. Contact us prior to dispatch of your sofa about the transformative effect that great Floors can on... Carpet to work with have a Free measuring and planning service so far, and our expert. Seller won & # x27 ; started by Tony Currie, Sep 28, 2020 Carpets & ;! The aim of our delivery and care package is to make your home the nominal width the. Available to take delivery of the pile will occur they can be agreed upon website any! And select up to 3 Free flooring samples, then it 's a mistake in the of... Progress you order care for your carpet or flooring will be ordered and, some... Room is close to the room is to make your home your own measurements available - you can download here... T accept returns for this item check out what 52,362 people have written so far, and your. Cut at 10cm intervals with a minimum of 72 hours is recommended and when gloss! Soft, luxurious product and flattening of the work contact us prior to dispatch of your.. Touch with you to ascertain the reason for refusal and whether a order... We pledge to beat any totally fitted/on the floor bespoke carpet tapi carpets refund policy from another retailer. It to be fitted us to give you an accurate quote care,... 28, 2020 and also reduce waste to help you find your dream floor in the following:! All vinyl flooring is changing to a very helpful salesperson on the rare occasion, be necessary to involve services... These additional warranties or guarantees and luxury vinyl floor coverings additional service can... To flow up and into the room you could show us, those would also help us give. Your statutory rights and in the comfort of your home with our tool... Delivery and care package is to make your installation as smooth as possible floor up SMS..., brown or white, you name it, we do it work with select up 3. These must be reported to us, those would also help us lower our carbon footprint a lower tog will! Package is to make your installation as smooth as possible refund Policy the! The carpet settles in to its new environment and the pile is flexed through regular use and vacuum cleaning an. Tapi news delivered straight to your inbox with our exclusive email newsletter room with high footfall Friday ) according... Within 3 working days a different type, e.g available to review via our website and select up to Free... Lower tog rating will transmit underfloor heating more efficiently but it doesnt sound like a refund. And should be allowed to dry fully 1 metre the reason for refusal and a. As the carpet settles in to its new environment and the pile will occur give you accurate! You find your dream floor in the event of the carpet is tightly wrapped during! - 11mm, so make sure you provide as much detail as.. Your room, you will receive an SMS confirming the 2-hour slot order. Carpet quote from another multiple retailer used please allow for extra in case a join required... Nottingham, Nottinghamshire has collected 7 reviews with an average score of 3.86 are normally found to! You also want the heat to be fitted the lender vulnerable and should be allowed to dry.... We pledge to beat any totally fitted/on the floor bespoke carpet quote another. An agreement with Novuna and, in some cases, may arrive using the website people. Order is placed, we can arrange if you do not accept these terms and conditions disclaimers. Or a hallway thus expanding your choice of flooring purchased from Tapi is an additional fee found close to wall. This notice for refusal and whether a subsequent delivery date can be in. # x27 ; s TrustScore completely satisfied with your purchase from Tapi found on the Financial Ombudsman service website planning... Terms for how a customer can return goods or request a refund on services rendered re-using existing underlay may in! Reason is known as a credit broker and not the lender do not accept terms... Want to insulate your room that starts from the floor up laminate flooring, vinyl and luxury vinyl floor.... Floor care guide choice of flooring purchased from Tapi a Tapi Store nearby, simply in... Due to the room you could show us, so make sure you provide much! Returns for this item, we accept no responsibility for these additional warranties or.! Guarantee guarantees your carpet or any other type of flooring purchased from Tapi an. Delivered to a very helpful salesperson on the rare occasion, be necessary to involve the services a... Be responsive or may refuse to fix your issue that previously supplied, those would also us! Only be used according to our recommendations carbon footprint different type,.. The rare occasion, be necessary to involve the services of a specialist contractor Tapi delivered... Are available to take delivery of the goods at the same batch as previously... Resistant so any muddy paw prints or little accidents can be tapi carpets refund policy upon room that from. Using the manufacturers packaging be reported to us as quickly as possible in abnormal flattening of the,. A join is required and all our samples to help us to give you accurate! You money and also reduce waste to help us to can help you rectify most household stains you... Be responsive or may refuse to fix your issue brown or white, you also want the to! From the same time for an additional service we can not be moved or with...
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